Customer Service and Warehousing

Our customer service and warehousing and storage qualifications are suitable for anyone working in a customer service, retail or distribution role. The qualifications have a range of optional units, which allow you to tailor the qualifications to meet your needs.

Please click on a course title for a more detailed description and course costs.

Qualifications

NCFE Level 1 Certificate in Customer Service

NCFE Level 2 Diploma in Customer Service

NCFE Level 3 Diploma in Customer Service

NCFE Level 3 Diploma in Management

NCFE Level 5 Diploma in Management and Leadership

NCFE Level 2 Diploma in Retail Skills

NCFE Level 1 Certificate in Warehousing and Storage

NCFE Level 2 Certificate in Warehousing and Storage

 

Short Courses and Workshops

We deliver a range of short courses including fire safety. health and safety, COSHH, manual handling, first aid, risk assessments, safeguarding and food safety. Please see our short courses and workshops section for more information.

Please contact us for more information or have a look at our course dates page for live training opportunities.